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Episodes
Just a Couple of Car Guys Helping Bring Some Get Up & Go to Professionals Related to the Automotive Industry. We Aim to Educate, Motivate, and Inspire our Audience as We Brew Up the Best Blend of Solutions to Current Challenges, In-between Cry Laughing!
Episodes
Jun 10, 2026
Jun 10, 2026
43 min
Car Guy Coffee Podcast Presents #5Liner feat. Kelly Strausser
Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.
In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Kelly Strausser, COO of D&M Leasing in Dallas–Fort Worth and owner of Four Stars Auto Group, who shares his 30-year automotive journey and how his “why” evolved from financial success to serving employees, customers, and communities.
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Jun 1, 2026
Jun 1, 2026
14 min
NCM Event Conversations feat. Chad Graves
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Chad Graves of Reunion Marketing at the NCM Associates Clients and Friends Workshop in Kansas City, discussing why the event remains valuable after moving from Lexington and highlighting the industry connections built through David Cain’s network.
NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
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Jun 1, 2026
Jun 1, 2026
14 min
NCM Event Conversations feat. Tim Hayden
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Tim Hayden.
NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
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May 27, 2026
May 27, 2026
16 min
NCM Event Conversations feat. Owen Moon
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with longtime friend and Fixed Ops Fridays co-host Owen Moon to talk about his latest startup, DealerStream, and why he jumped back into the trenches. Owen shares how his team is helping dealers use OTT/streaming video to build awareness and reach customers higher in the funnel, beyond VIN-focused ads and low-funnel tactics.
NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
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May 27, 2026
May 27, 2026
10 min
NCM Event Conversations feat. Eric Glass from CallRevu
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Eric Glass from CallRevu to discuss why the event’s intimate, education-focused setting helps dealers share best practices. Glass explains CallRevu’s evolution from Test Track, an AI simulation role-play tool, into the Test Track Learning Lab with full LMS capabilities for courses, learning paths, and certifications, and how Call Coach listens to live calls to recommend training and simulations in real time.
NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
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Don’t forget to share and subscribe!
May 26, 2026
May 26, 2026
12 min
NCM Event Conversations feat. Jeff and Andrew from AET Automotive
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Jeff and Andrew from AET Automotive about why these smaller, intimate events work: they’re educational, low-pressure, and create real networking time with dealers and vendors. They discuss how staying connected to other solutions helps them understand dealership workflows, improve product fit, and build better integrations as AI tools rapidly expand across the industry.
NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
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May 26, 2026
May 26, 2026
12 min
CM Event Conversations feat. Jade and Jeremy from Cox Automotive
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Jade and Jeremy from Cox Automotive, discussing why dealer culture and people matter as much as technology. They highlight the value of networking and understanding the vendor landscape, then preview a session on multi-touch attribution to address the dealer “blind spot,” where only first and last touch are typically measured despite an average of 62 touch points.
NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
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Don’t forget to share and subscribe!
May 19, 2026
May 19, 2026
13 min
NCM Event Conversations feat. Rachel and Anthony Nall
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Kansas City dealers Rachel and Anthony Nall at the NCM Associates Clients and Friends Workshop. They share how they entered the automotive business five years ago by investing in a struggling buy here, pay here dealership, then expanded by purchasing a second store focused on retail sales.
NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
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Don’t forget to share and subscribe!
May 18, 2026
May 18, 2026
18 min
NCM Event Conversations feat. Red Gupta
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Red Gupta, co-owner of a Ford dealership in Ashtabula, Ohio near Cleveland. Red shares how she entered automotive to support her husband, bringing 15 years of baking experience and an MBA in hospitality into the dealership to focus on customer experience and community connection.
Join us at NCM’s first-ever Fuel the Future May 18th-20th – An NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
Register Now!
https://go.ncmassociates.com/Fixed-Ops-Summit.html
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May 18, 2026
May 18, 2026
11 min
NCM Event Conversations feat. Shane Stender
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Shane from Silverback Advertising to discuss the event’s unique “clients and friends” vibe and how it helped spark the V20 group of vendor companies collaborating to solve dealer challenges.
Join us at NCM’s first-ever Fuel the Future May 18th-20th – An NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
Register Now!
https://go.ncmassociates.com/Fixed-Ops-Summit.html
📲Stream it. Share it. Let's Brew.
Don’t forget to share and subscribe!